Statutory body the Office of the Pension Funds Adjudicator (PFA) recorded a 13% increase in the number of new complaints during the 2024/5 financial year to 10 331, with 10 100 resolved. Noncompliance with Section 13A of the Pension Funds Act, which imposes a statutory obligation on employers to pay contributions to funds, remained a prevalent issue and constituted 44.34% of all complaints investigated and closed.
